From Workarounds to Improvement: Turning Local Fixes into Organisational Learning

by: John CheshirePublished on: 25/10/2025

A small LIMS glitch uncovered something bigger: the hidden value of local fixes. This month, we explore how unrecorded workarounds can quietly reshape systems - and how QA can turn them into organisational learning instead of hidden risk. With RQA Conference week upon us, it’s a good moment to rethink how we listen, learn, and capture improvement where it actually happens - at the bench.